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client satisfaction

Expanding your law firm's reach and influence doesn't solely rely on pre-engagement efforts. Post-engagement strategies are equally crucial in fostering client satisfaction, nurturing relationships, and amplifying your firm's reputation. In this article, we’ll explore practical, post-engagement measures that can be implemented to enhance the chances of growth for your law firm. Maintain Transparent Communication Keeping clients informed at every stage…

Client expectations - a reason for embracing technology

As a legal professional, you're pragmatic. You understand that luck is the intersection of opportunity and preparation, not happenstance. You want to plan ahead, make sound decisions, and protect your life's work. But the overwhelming prospect of keeping up with changing technology in the legal landscape to meet client expectations can leave you feeling paralyzed and wishing you had a…

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